Notice of Privacy Practices

This notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully.

How we may use and disclose your health information

Treatment. We use your health information to fill your prescriptions, check for drug interactions, and coordinate your care with your doctors and other health providers.

Payment. We use your health information to bill and collect payment from your insurance plan or other payers for the medications and services you receive.

Healthcare operations. We use your health information to run our pharmacy — for example, quality checks, staff training, and required record keeping.

Other uses and disclosures not described in this notice will be made only with your written permission. You may revoke that permission at any time, in writing.

Your rights

• Inspect and copy. You can ask to see or get a copy of your pharmacy records.
• Request amendments. You can ask us to correct records you believe are wrong or incomplete.
• Request restrictions. You can ask us to limit how we use or share your health information.
• Accounting of disclosures. You can ask for a list of certain times we shared your health information.
• Confidential communications. You can ask us to contact you in a specific way or at a specific place.
• File a complaint. You can file a complaint with us or with the U.S. Department of Health and Human Services if you believe your privacy rights have been violated.

Our responsibilities

We are required by law to keep your health information private, give you this notice, and follow the terms of the notice currently in effect. We may change this notice at any time. If we make a material change, we will post the updated notice in the pharmacy and on this website with a new effective date.

Questions or complaints

To exercise any of these rights, or to ask questions about this notice, contact our Privacy Contact at (865) 458-1113 or preferredpharmacytellico@gmail.com.

If you believe your privacy rights have been violated, you may file a complaint with us using the contact information above, or with the U.S. Department of Health and Human Services Office for Civil Rights at hhs.gov/ocr/privacy/hipaa/complaints (opens in a new tab). You will not be penalized for filing a complaint.